Is this web site secure?
Red Hill Supply uses Authorize.net to process all credit card transactions. You enter your credit card information on Authorize.net's secure website for payment processing. We never see or touch any of your credit or debit card information. The standard, unsecured URL address begins "http://". When you enter Authorize.net's website, the beginning of the URL address will change to "https://"; the "s" stands for secure. You'll also see a padlock symbol at the bottom of your browser window when the browser is in secure mode. All data submitted via the checkout form is encrypted using SSL (Secure Sockets Layer) encryption.
Will you give my personal information away or sell it?
It is the company policy not to share or sell customer information with any Third Party. We realize the increasing problem of spam on the internet and will not contribute to this plague by giving away or selling our customer's information. However, Red Hill Ventures, LLC reserves the right to use customer information for the promotion of its products and services. Customers always reserve the right to remove their email address from our database and may do so at any time.
What is your Return Policy?
All purchases are subject to the Return Policy. Click here to learn more.
Do you ship internationally ?
Visit our International customer FAQ.
What credit cards do you accept?
We accept Visa, Mastercard, American Express and Discover.
Do you charge sales tax?
We only charge sales tax if you live in the states of Texas,Florida,Maryland or California. If you live in another state, there will not be any sales tax charge on your order.
When will my I order ship?
Generally most orders will be shipped within 24 hours of your order. Most orders are shipped UPS ground and larger items will be shipped via a freight company.
How can I track my shipment?
When your order is shipped, we will email you a tracking number. Simply go to the shipping company's website and enter the tracking number. If you are having any trouble, please email us and we will be happy to look it up for you.